Listen to episode 214 now

Show Notes

It’s time to get your procedures and processes in place! It does take time to put these sorts of things together. But we consider them to be vitally important for your business. And it’s a good idea to get them done right at the start. One big part of this process is bringing on new clients and staff.

Building a process
Before you bring on a new client you have to ask some questions. How do you engage with them? Do you get money upfront? Having a client onboarding process is really important to make sure that you get paid in a timely fashion. It’s somewhere between six to nine times cheaper to get repeat work from an existing client that didn’t get a new client. So having these types of policies and procedures in place is really important.

Bringing on new staff
The whole idea is to have a consistent approach for all your new hires. You need to make sure that everyone is on the same page. There’s also all the tax and other documents that need to fill out. But the most important part of the onboarding is that they’ve given all the information they need in an accessible format.

Harassment policy
If you’ve got a team, a team of any size, you need to deal with harassment because it’s something that comes up more and more often. You need to have policies and procedures that actually govern these things. These are going to be evolving documents and you should get things like harassment policies drafted by lawyers or consultants who know what they’re talking about. It’s not a one size fits all exercise!

More about this Show

We started Business Legal Lifecycle to create a simple way for you to understand complex legal terms.  Most importantly we want to help you to develop a plan to take your business successfully into the future.  There’s a startling statistic the underscores the importance of developing a solid plan.  The majority of business owners are just seven months away from losing everything.  A single aspect of your business that is not set-up correctly can shut down your whole operation very quickly.   Legal advice is not cheap and even when you can afford it there is often a divide between lawyers and their clients.  We want to close that gap once and for all.  We want to put legal knowledge and tools into your hand to prevent the worst from happening to you.

Twice a week we are going to deliver those tools right to your home or office with Business Legal Lifecycle TV.  We’ll start the week with Fast Fix Monday, a short 5-10 minute video that will tackle a single issue that businesses have to deal with.  Then on Wednesday’s our main show will feature with more fulsome discussions and interviews all delivered in a straightforward and easy to understand format.